Understanding Staff

For Theory in a Business class we were asked to envision ourselves as supervisors and what would we do to learn more of employees...

I would begin by learning the names and details of the people I will be working with. I would make a detailed list of who I am working with, organize it into a structure and list information such as name, job position, specialized training and more. I have often studied what I can on a website regarding any employer or coworker before I begin working. this gives me a good, firm ground to understand what each of the employees can bring to the table. 

Knowing more about your own supervisors and what they do to contribute to the team is important. Learning everything is important. Learn how the management works, learn who to talk to about particular subjects and more. Learn about the company and any classes you can take. Understand and read the human resources information and keep it handy. Review personnel files, read resumes, reviews and gain an understanding of their goals. It is good to work out arrangements with a mentor to guide you through any issues that may arise. Since your new focus is getting others to succeed and the job is no longer focused just on you, you have to provide the tools for them to excel. This point should be about education.

Take the time to learn about others and find out what their goals are. You need to see what they need more training in order to excel. You have to ask them questions to find out where they want to go in their job. You need to ensure they will perform very well which will help you out in the long run. You must let them know that you are open to their opinions. They need to know you will listen. You should either have an open door policy or outline your office hours that they can meet with you. Find out what they like about their work and what they would like to change. Understand them and find out what you need to do to organize the team.

As a manager you should be on your best behavior, be well dressed and prompt. You should ensure that you don’t ignore your supervisor so you have to outline what you and the team want to do and how they relate to your boss. Meetings are important. you should have one meeting initially to help organize the team, and you should have meetings with the boss. Smile and greet everyone, develop a good working relationship. Ask questions that reveal what is important to their lives. Listen well and interact with them. Be positive and look forward to what you are working with..

Use positive comments. When people come to you with complaints and issues, make sure that you address them and listen to what they are saying so that their frustrations are brought to light. Make sure you know and understand what is good and effective in the workplace. Find out what people want in order to work hard. Some will be valued and feel validated when you issue praise. Work directly with the staff to understand what they are dealing with on a day to day basis. Finally, when you leave be cordial and say goodnight and ensure that you thank everyone. Have fun and make sure that you are working closely and positively with your staff.